Privacy policy

Privacy Policy




Privacy Policy and GDPR Notice

Last updated: 2/9/2026


Cocktail Stix (“Cocktail Stix,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy and GDPR Notice explains how we collect, use, share, and protect your information when you visit www.cocktailstix.com (the “Website”), create an account, place an order, contact us, or sign up for marketing communications.

This notice is intended for users worldwide, including visitors from the European Economic Area (“EEA”) and the United Kingdom (“UK”).

1. Who We Are

Website name: Cocktail Stix
Website URL: www.cocktailstix.com
Owner: Max Leahy
Business location: United States
Privacy contact email: hello@cocktailstix.com

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at hello@cocktailstix.com.


2. What Information We Collect

We may collect the following categories of personal data:

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Account login details
  • Messages you send through our contact forms or customer service channels
  • Newsletter or marketing signup information

Order and transaction information

When you make a purchase, we collect information needed to process and fulfill your order, such as:

  • Name
  • Contact details
  • Shipping and billing address
  • Order details
  • Payment-related information

Please note that payment transactions may be processed by third-party payment providers such as PayPal and through Shopify’s commerce platform. We do not necessarily store your full payment card details ourselves.

Information collected automatically

When you use the Website, we and our service providers may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Cookie and similar tracking data
  • Usage data, including pages viewed, links clicked, and actions taken on the Website
  • Analytics data


3. How We Collect Your Information

We collect personal data in the following ways:

  • When you submit a contact form
  • When you create an account
  • When you place an order or complete checkout
  • When you sign up for newsletters or marketing
  • Through cookies, analytics tools, and similar technologies
  • Through integrations with third-party tools used on our Website


4. Why We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders
  • To provide customer support and respond to enquiries
  • To manage customer accounts
  • To send newsletters and marketing communications
  • To operate, maintain, and improve our Website
  • To analyze Website usage and performance
  • To detect, prevent, and address fraud, abuse, or security issues
  • To comply with legal, tax, accounting, and regulatory obligations
  • To enforce our terms and protect our business


5. Legal Bases for Processing (GDPR)

If you are in the EEA or UK, we process your personal data only where we have a valid legal basis, including:

Consent

We rely on your consent where required, such as for:

  • Sending marketing emails, where applicable
  • Placing non-essential cookies, where required by law

You can withdraw your consent at any time.

Contract

We process your data when necessary to perform a contract with you or to take steps before entering into a contract, including:

  • Processing your orders
  • Delivering products
  • Managing your customer account
  • Responding to requests related to a purchase

Legal obligation

We may process your data to comply with legal obligations, including:

  • Tax and accounting requirements
  • Fraud prevention obligations
  • Responding to lawful requests from authorities

Legitimate interests

We may process data where necessary for our legitimate interests, provided those interests are not overridden by your rights. These interests may include:

  • Improving our Website and services
  • Securing our Website and systems
  • Preventing fraud
  • Understanding customer engagement and business performance


6. Cookies and Tracking Technologies

We use cookies and similar technologies, including for analytics and advertising-related purposes.

These may include:

  • Essential cookies needed for the Website to function
  • Analytics cookies to understand how visitors use the Website
  • Marketing or advertising cookies where tools such as Google Ads or Meta Pixel are used

Depending on your location, you may be presented with a cookie banner or consent tool that allows you to accept or reject non-essential cookies.

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect Website functionality.


7. Third Parties and Service Providers

We may share personal data with trusted third parties who help us operate the Website and provide our services. These may include:

  • Shopify for ecommerce platform services, account management, checkout, and order processing
  • PayPal for payment processing
  • Google Analytics for analytics and traffic measurement
  • Google Ads for advertising and remarketing
  • Meta Pixel for advertising, audience measurement, and marketing performance

These third parties may process personal data on our behalf or, in some cases, as independent controllers depending on the service they provide.

We may also disclose information:

  • To comply with legal obligations
  • To protect our rights, property, or safety
  • In connection with a business transaction such as a merger, acquisition, or sale of assets


8. International Data Transfers

We are based in the United States, and some of our service providers may process personal data in the United States or other countries.

If you access our Website from the EEA or UK, your personal data may be transferred outside your home country. Where required, we take reasonable steps to ensure appropriate safeguards are in place for such transfers, such as contractual protections or reliance on lawful transfer mechanisms made available by applicable law.


9. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes described in this notice, unless a longer retention period is required or permitted by law.

Based on our current practices, we generally aim to retain personal data for up to 6 months, including:

  • Contact form submissions
  • Analytics-related data, where feasible
  • Newsletter-related information, unless you unsubscribe earlier

However, some data may be retained longer where necessary, including:

  • Order, transaction, and payment-related records
  • Account information linked to purchases
  • Records needed for tax, accounting, dispute resolution, fraud prevention, or legal compliance

When data is no longer needed, we will delete it or anonymize it where reasonably possible.


10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal data.

GDPR rights for EEA/UK users

If GDPR applies to you, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data
  • Request restriction of processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with your local data protection authority

General privacy choices

You may also:

  • Unsubscribe from marketing emails using the unsubscribe link in the message
  • Contact us to update or delete your information, subject to legal limitations
  • Manage cookies through your browser or consent settings

To exercise any of your rights, please contact us at hello@cocktailstix.com.

We may need to verify your identity before completing certain requests.


11. Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us at hello@cocktailstix.com, and we will take appropriate steps to delete the information.


12. Data Security

We use reasonable technical and organizational measures to protect personal data, including:

  • SSL/HTTPS encryption
  • Encrypted payment processing
  • Limited staff access to personal data

No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.


13. Marketing Communications

If you sign up to receive newsletters or marketing communications, we may use your email address and related information to send promotional messages about our products, offers, and updates.

Where required by law, we will send marketing only with your consent. You can unsubscribe at any time by clicking the unsubscribe link in the email or by contacting us at hello@cocktailstix.com.


14. Do Not Track and Similar Signals

Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for responding to these signals, our Website may not respond to them in all cases.

If required by applicable law, we will honor privacy choices made through legally recognized consent mechanisms.


15. Changes to This Policy

We may update this Privacy Policy and GDPR Notice from time to time to reflect changes in our practices, technologies, legal requirements, or other operational reasons.

When we make material changes, we will notify users by:

  • Posting an updated version on the Website, and
  • Sending an email notice where appropriate

The “Last updated” date at the top of this document shows when this notice was most recently revised.


16. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact:

Max Leahy
Cocktail Stix
Email: hello@cocktailstix.com
Website: www.cocktailstix.com


17. Additional Notice for California and Other U.S. State Privacy Laws

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights regarding your personal information, such as the right to know what categories of personal information we collect, the right to request deletion, and the right to correct inaccurate information, subject to legal exceptions.

We do not sell personal information for money. However, some advertising or analytics tools may be considered “sharing” or targeted advertising under certain laws.

To make a privacy request, email us at hello@cocktailstix.com.


18. Plain-English Summary

Here is the simple version:

We collect information like your name, email, address, order details, and Website usage data so we can sell products, process payments, answer questions, send marketing, and improve the Website. We use tools like Shopify, PayPal, Google Analytics, Google Ads, and Meta Pixel. Some of these providers may process data in other countries. You can contact us to access, correct, or delete your data, and you can unsubscribe from marketing at any time.