Terms of service

Terms of service:

Effective Date: 2/9/2026

Website: www.cocktailstix.com



These Terms of Service (“Terms”) govern your access to and use of the website located at www.cocktailstix.com and any related services, features, content, accounts, purchases, and communications offered by Cocktail Stix Inc. (“Cocktail Stix,” “Company,” “we,” “us,” or “our”).

By accessing or using the Site, creating an account, placing an order, or signing up for our newsletter, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site.


1. Company Information

Cocktail Stix Inc.
2344 Evergreen St
Yorktown, NY 10598
United States
Email: Hello@cocktailstix.com

2. Eligibility and Permitted Use

The Site is offered to the general public and may be accessed internationally. By using the Site, you represent and warrant that you have the legal capacity to enter into these Terms in your jurisdiction.

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other person’s use of the Site.

3. No Alcohol Sold

Cocktail Stix sells non-alcohol products only. No alcohol is sold through the Site. Any references to cocktails, beverage presentation, or related use are for branding, descriptive, or informational purposes only and do not mean that alcoholic beverages are offered for sale.

4. Accounts

You may browse the Site and place orders as a guest, or you may create an account. If you create an account, you are responsible for:

  • maintaining the confidentiality of your login credentials;
  • restricting access to your account and devices;
  • ensuring that your account information is accurate and up to date; and
  • all activities that occur under your account.

We reserve the right to suspend or terminate accounts, or refuse service, at our discretion, including where we suspect fraud, abuse, unauthorized activity, or violation of these Terms.

5. Orders and Acceptance

All orders placed through the Site are subject to acceptance by Cocktail Stix. We may refuse or cancel any order for any lawful reason, including product unavailability, suspected fraud, pricing errors, or issues identified with payment processing.

Your order is not accepted until we confirm it. We reserve the right to limit quantities, discontinue products, and change product descriptions, availability, and pricing at any time without prior notice, to the fullest extent permitted by law.

6. Pricing and Payment

Prices displayed on the Site are listed in the applicable currency shown at checkout unless otherwise stated. Payment is processed through Shopify’s payment processor and accepted by credit card or other payment methods made available at checkout.

By submitting payment information, you represent and warrant that:

  • you are authorized to use the payment method provided;
  • the payment information is accurate and complete; and
  • charges incurred by you will be honored by your payment provider.

We are not responsible for payment processing errors caused by Shopify, your bank, card issuer, or other third-party payment services.

7. Shipping and Delivery

Cocktail Stix may make products available to customers in various countries. Shipping availability, costs, timing, customs requirements, duties, taxes, and import restrictions may vary by destination.

Estimated delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, weather, supply chain disruptions, incorrect shipping information, or other events beyond our reasonable control.

Risk of loss and title to products pass to you upon delivery to the shipping address provided, unless otherwise required by applicable law.

8. Cancellations

Orders may be canceled before they ship. Once an order has shipped, it cannot be canceled, but it may be eligible for return under our Refund Policy.

To request cancellation, contact us promptly at Hello@cocktailstix.com with your order information. We cannot guarantee cancellation if fulfillment or shipment has already begun.

9. Returns and Refunds

Returns are allowed for a full refund within 30 days of purchase, subject to the terms of our separate Refund Policy, which is incorporated into these Terms by reference.

Please review the Refund Policy for complete details, including eligibility requirements, return procedures, exclusions, if any, and processing timelines. In the event of a conflict between these Terms and the Refund Policy regarding returns or refunds, the Refund Policy will control for those matters.

10. Newsletter and Communications

By signing up for our newsletter or otherwise providing your contact information, you agree to receive communications from Cocktail Stix, including promotional emails, transactional emails, and service-related notices, subject to applicable law.

You may unsubscribe from marketing emails using the unsubscribe link included in those emails. Even if you opt out of marketing communications, we may still send you non-promotional messages related to orders, accounts, support, or updates to these Terms.

11. Intellectual Property

All content and materials on the Site, including without limitation the Cocktail Stix name, trademarks, logos, branding, product names, product designs, text, graphics, images, videos, site layout, and other content, are owned by or licensed to Cocktail Stix Inc. and are protected by United States trademark, copyright, and other intellectual property laws.

You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial use only. You may not:

  • copy, reproduce, distribute, republish, display, modify, or create derivative works from Site content;
  • use our trademarks, trade dress, or branding without our prior written consent;
  • use data mining, robots, scraping, crawling, or similar extraction methods;
  • exploit the Site or its content for commercial purposes without authorization.

All rights not expressly granted are reserved.

12. Prohibited Conduct

You agree not to:

  • use the Site for any unlawful, fraudulent, deceptive, or abusive purpose;
  • engage in chargeback abuse or payment fraud;
  • scrape, crawl, harvest, or extract data from the Site;
  • attempt to gain unauthorized access to any account, system, or network connected to the Site;
  • interfere with the Site’s operation or security;
  • upload or transmit malicious code, viruses, or harmful material;
  • impersonate any person or entity or misrepresent your affiliation; or
  • violate any applicable law, regulation, or third-party right.

We may investigate suspected violations and take any lawful action, including order cancellation, account suspension, referral to law enforcement, or pursuit of civil remedies.

13. Product Information and Disclaimers

We strive to display product descriptions, images, and other information as accurately as possible. However, we do not warrant that product descriptions, images, colors, specifications, availability, pricing, or other content on the Site are complete, current, or error-free.

To the fullest extent permitted by law, the Site and all products and content made available through it are provided on an “as is” and “as available” basis. Except as expressly stated by Cocktail Stix in writing, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or usage of trade.

14. Limitation of Liability

To the fullest extent permitted by law, Cocktail Stix Inc. and its officers, directors, employees, affiliates, agents, service providers, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or the cost of substitute goods or services, arising out of or related to your use of, or inability to use, the Site or products purchased through the Site, even if advised of the possibility of such damages.

To the fullest extent permitted by law, the total liability of Cocktail Stix Inc. for any claim arising out of or relating to these Terms, the Site, or any product purchased through the Site shall not exceed the greater of:

  • the amount you paid to Cocktail Stix for the product or order giving rise to the claim; or
  • one hundred U.S. dollars (US $100).

Some jurisdictions do not allow certain disclaimers or limitations of liability, so some of the above may not apply to you to the extent prohibited by law.

15. Dispute Resolution and Binding Arbitration

Please read this section carefully. It affects your legal rights.

To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any order, or any product purchased from Cocktail Stix Inc. shall be resolved through binding arbitration rather than in court, except that either party may bring an individual claim in small claims court if eligible.

Before initiating arbitration, the party seeking relief must first send the other party a written notice describing the claim and the requested relief. The parties agree to attempt to resolve the dispute informally and in good faith for at least 30 days before beginning arbitration.

Any arbitration shall be conducted on an individual basis only. You and Cocktail Stix agree that:

  • no class action, collective action, consolidated action, or representative action shall be permitted;
  • claims may not be arbitrated on a class or representative basis; and
  • the arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.

The arbitration shall be governed by applicable arbitration rules in the United States, except to the extent those rules are modified by these Terms. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, enforceability, or applicability of this arbitration provision, except where such matters are reserved to a court under applicable law.

Notwithstanding the foregoing, Cocktail Stix may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or other proprietary rights.

16. Governing Law

These Terms and any dispute arising out of or relating to these Terms, the Site, or any transaction with Cocktail Stix Inc. shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of laws principles.

To the extent any dispute is not subject to arbitration, or where a court proceeding is permitted to enforce an arbitration award or seek injunctive relief, the parties agree that the matter shall be brought in the appropriate state or federal courts located in New York, and each party consents to the jurisdiction of those courts.

17. International Use

Cocktail Stix may make the Site available to users in countries outside the United States. You are responsible for complying with all local laws, regulations, import/export rules, taxes, duties, and other requirements applicable to your use of the Site and purchase of products.

We make no representation that the Site or products are appropriate, lawful, or available for use in every jurisdiction. Accessing the Site from territories where its content or products are illegal is prohibited.

18. Termination

We reserve the right, in our sole discretion, to suspend, restrict, or terminate your access to the Site or your account at any time, with or without notice, for any lawful reason, including if we believe you have violated these Terms, engaged in fraud, abused our services, or created risk or possible legal exposure for Cocktail Stix.

Upon termination, any rights granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination will survive, including provisions relating to intellectual property, disclaimers, limitations of liability, dispute resolution, governing law, and any payment obligations accrued before termination.

19. Changes to the Site, Products, and Terms

We may modify, suspend, or discontinue any aspect of the Site, products, offerings, pricing, or services at any time, with or without notice, to the fullest extent permitted by law.

We may also update these Terms from time to time. When we do, we will post the updated version on the Site and update the “Effective Date” at the top of the Terms. Your continued use of the Site after updated Terms are posted constitutes your acceptance of the revised Terms, except where additional notice or consent is required by law.

20. Electronic Communications

By using the Site, creating an account, placing an order, or communicating with us electronically, you consent to receive communications from us electronically, including by email, through your account, or by notices posted on the Site. You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by law.

21. Third-Party Services

The Site may incorporate or rely on third-party services, including Shopify and payment processing providers. Your use of third-party services may be subject to those third parties’ own terms, conditions, and policies.

Cocktail Stix is not responsible for the availability, accuracy, security, or practices of third-party services and does not endorse them except as expressly stated. We are not liable for losses or damages arising from your use of any third-party platform, processor, or service.

22. Force Majeure

Cocktail Stix shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, labor disputes, war, terrorism, civil unrest, carrier disruptions, supply shortages, internet or telecommunications failures, governmental actions, customs delays, or power outages.

23. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

24. No Waiver

No waiver by Cocktail Stix of any term or condition in these Terms shall be deemed a further or continuing waiver of that term or condition or any other term or condition. Any failure to assert a right or provision under these Terms shall not constitute a waiver of that right or provision.

25. Entire Agreement

These Terms, together with any policies or legal notices incorporated by reference on the Site, including any applicable Refund Policy, constitute the entire agreement between you and Cocktail Stix Inc. regarding your use of the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties relating to the Site.

26. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Cocktail Stix may assign these Terms, in whole or in part, at any time, including in connection with a merger, acquisition, sale of assets, corporate reorganization, or by operation of law.

27. Contact Information

If you have any questions about these Terms of Service, please contact:

Cocktail Stix Inc.
2344 Evergreen St
Yorktown, NY 10598
United States
Email: Hello@cocktailstix.com